Question 1

When does Drop 001 ship?

Accepted Answer

Within 48 hours of your order. Every unit in this drop is already in the warehouse — no pre-orders, no waiting lists.

Question 2

Does it work without the app?

Accepted Answer

Yes. Tap the orb to cycle through 8 built-in reactive modes, long-press to dim. The companion app just unlocks the full 40+ mode library and custom scenes.

Question 3

How long does the battery last?

Accepted Answer

Around 12 hours of continuous glow on a full charge. The magnetic puck takes it from empty to full in about 90 minutes via USB-C.

Question 4

What if I don't like it?

Accepted Answer

You have 30 days to change your mind. Full refund, free return label, no questions asked.

Question 5

Is checkout secure?

Accepted Answer

Payments are processed by Stripe. We never see or store your card details, and every order is confirmed by email instantly.